Staff Directory

Darryl Nelson
General Manager

 


Sales Department
Heather Headley
General Sales Manager


Heather has been a member of our team since 2008, but in the car business for over 20 years. She studied at Royal Roads University and the Canadian Automotive Institute, and brings a high level of professionalism to Pacific Honda. She does her job with finesse and precision and plays an important role in the success of the Sales and Finance Departments.

Languages: English and French.
Justin Acheson
Sales Manager

Originally from Montreal, Justin has been with Pacific Honda in various capacities for over 22 years. He has been the Used Car Manager since May 2006. Having become the number 1 used car source in North Vancouver and amongst the top 3 providers of used cars among Honda dealers, Justin is glad to call thousands of people happy Pacific Honda customers. Justin is an avid backpacker, having hiked on Nootka Island and the West Coast trail.

Languages: Fluent French, Spanish and conversational Japanese.
Derek Hui
Sales Manager

Derek has been with Pacific Honda since 1994. Derek enjoys the multi-faceted and fast paced environment that the car business has to offer and with his vast knowledge of both Honda and non-Honda automobiles he offers a level of comfort to clients.

Languages: English and Cantonese.


Philip Chrinko
Sales Manager


Phil started with Pacific Honda in 2010 as a Product Advisor, and after that - worked in the Financial Services Department for many years before joining the Sales Management team. He grew up on the Sunshine Coast and holds a Bachelor's Degree from the University of Victoria in Psychology and Business. He enjoys the constantly evolving environment and the many opportunities to meet new people that the automotive industry provides. His number one priority is to provide a great customer experience, so don't hesitate to contact him with any feedback for himself or his team!
Morad Jahanshahi
Lease Manager

Morad has been at Pacific Honda since 2001 and enjoys serving our customers in any of the three languages that he speaks. He has been a North Shore resident since 1983 and proud to serve the needs of our customers from the entire lower mainland.

Languages: English, French and Farsi.

Harley Redfern
Internet Sales Manager


Harley has been a member of the Pacific Honda team 2009. Harley has lived on the North Shore his whole life. He plays Softball and loves walking his English -Springer- spaniel around North Vancouver. Harley, although fairly new to sales, has had many years of customer service under his belt and is dedicated to customer satisfaction.
Doug Buchanan
Fleet Manager


Doug has been a part of the Pacific Honda team since 1996. He has extensive experience in the car industry and excellent Honda knowledge.
Darko Mihajlovic
Delivery Manager


Darko has worked as a Mechanical Engineer in the Aviation industry and is an active skydiver. He started working at Pacific Honda as a Delivery Coordinator in 2008, and became the Delivery Manager a year and a half later. He enjoys working in a fast-paced environment where he can think fast on his feet and multitask. The Delivery Manager position is delicate and difficult and Darko has proven that he is up for the challenge.

Languages: Serbian and English


Jack Gillick
Delivery Coordinator


Jack joined Pacific Honda in 2009. He specializes in customer relations and is focused on tending to any need or concern that a customer might have in regards to their new or used vehicle. Jack is hard working and plays a key role in customer satisfaction. His vast knowledge of Honda products allows him to clearly explain vehicle functions to new Honda owners.
Farid Ghanei
Product Advisor


Farid has been a long time North Shore resident and he enjoys working in a fast paced environment. Farid has years of sales experience working as a home theater consultant at Future Shop in West Vancouver. He is also enrolled in bachelors degree in Political Science at Capilano University. Farid has great knowledge about pre-owned vehicles or Honda products and will match you with the perfect vehicle.

Languages: English & Farsi
Mikail Hosseini
Product Advisor


Mikail is a long-time North Shore resident with strong ties to the Iranian community. He has been providing top-notch customer service to his clients since the day he started his career in professional sales in 1999 at the Sony Store in West Vancouver. A true believer in the quality of the Honda brand, Mikail demonstrates a high level of product knowledge that he shares with all his clients.

Languages: English & Farsi
Jin Kim
Product Advisor


In 2005 Jin arrived in Canada to complete his university education with a degree in Human Rights & Philosophy. In 2013 Jin came to Pacific Honda to look for a new vehicle and drove off with a new Civic. He was so impressed with the company, the service & the vehicle itself, he decided to join Pacific Honda as a product advisor. Within a short period of time, Jin joined the elite group of top advisors and has maintained that status since. We consistently receive accolades from Jin's clients. They say "He listens and selects the most appropriate vehicle to suit their needs."

Languages:
Korean and English.
Thomas Knudsen
Product Advisor

Thomas has been a part of the sales team since 2009. He has many years of sales experience as well as extensive product knowledge.

Alex Kitchen
Product Advisor

Alex is new to the car industry but has extensive sales experience. After a very successful career with Bell Canada as one of their Top Performers in Canada (Top 10 nationally), he was very happy to join Pacific Honda. He has a keen interest in the automobile industry, and his strong product knowledge ensures that his client's needs are exceeded. It is this focus on his customers wants, and his excellent listening skills that has repetitively had his client's refer him to family and friends.

He played soccer for 14 years competitively; and also volleyball. He enjoys the west coast lifestyle and the many excellent restaurants in Vancouver. His sense of humour will have you smiling, and enjoying your new or used vehicle purchase from Pacific Honda.

Leonard Eugenio
Product Advisor

Leonard earned his bachelors degree in Nursing and Criminology in the Philippines. In 2015 Leonard emigrated to Vancouver to continue his nursing profession. In 2015 his automotive passion led him to accept a part-time lot attendant job with Mazda.
In January 2016, a sales position at Pacific Honda became available & Leonard jumped at the opportunity. Are we glad he did ! Leonard has a wonderful calm disposition, an excellent listener, very patient and has received wonderful reviews from many of his clients.

Languages: English and Tagalo

Peter Woodhouse
Product Advisor


Peter has been in the car business for over 17 years. He is fairly new to the West Coast having moved here in 2008. He is a retired ski racer and a self-proclaimed car junkie. Peter truly believes in Hondas and works at building solid relationships with customers.
Babak Mousavi
Product Advisor


After graduating with a degree in IT, Babak realized he was missing personal contact with people so he accepted an offer in retail clothing. After 6 years of sales, a client offered Babak a job in the motor vehicle industry and as a car lover, he jumped at the opportunity. Being a fan of Honda, Babak applied at Pacific Honda, and in 4 months he achieved Salesperson of the month once and 2nd place twice. Babak's product knowledge is exceptional, he is very easy going and extremely patient.

Languages: English and Farsi.

William (Wei) Zhang
Product Advisor


William graduated UBC with a Masters of Business Administration degree. He worked for Alcatel-Lucent Telecommunications for 10 years in the Sales and Business Development department. Having recently moved to North Vancouver to be with his family coupled with a passion for cars, William is excited to begin his new career at Pacific Honda.

Languages:
Mandarin and English


Paul Dawson
Product Advisor







Rounak Sardesai
Product Advisor


Languages: English, Marathi, Hindi and Punjabi
Finance Department
Barbara Racey
Finance Manager


Barb has been working in the automotive industry for more than 20 years. As an expert Financial Services Manager, Barb assists her clients with expert finesse and precision. When she's not at the  dealership, she enjoys spending time with her family and her Great Dane Leila.
Danika Jimenez
Finance Manager


Danika is a graduate of BCIT's School of Business, where she specialized in Professional Sales. Danika's clients continually comment on how enjoyable their purchase experience is with her no-pressure approach and wealth of product knowledge she shares.
 
Mike Barber
Finance Manager


 
Vanessa Pham
Finance Manager



Service Department
Gerson Cerna
Service Operations Manager


In 1999 Gerson Cerna was hired as a general lot attendant. His love for mechanics inspired to take technician course. In a short time Gerson earned his apprenticeship certificate which he served at Pacific Honda.

Within a few years, he graduated with a Mechanical Technicians Licence. For the past few years, Gerson was our shop foreman and in 2014 promoted to Service Operations Manager. Gerson is one of many who started their career with Pacific Honda and we look forward to his continuance.

David Kantymir
Service Manager


Dave has been working in Honda dealerships since 1980. He started as a lot attendant and has progressed through to Service Technician, Service Advisor, Assistant Manager and Service Manager. Dave joined Pacific Honda in 1996. He is extremely knowledgeable and has a great passion for the Honda brand. Dave is dedicated to satisfying the service needs of the customer and is interested in all aspects of the auto industry.
Amy Baker
Service Advisor


Amy started working at Pacific Honda in 2013 as an Appointment Coordinator. With over 15 years of Customer Service behind her, she was able to easily transition to her current position of Service Advisor.  She enjoys helping customers, and strides to make every visit a great one. Amy has shown she is up to the challenged working in the fast paced Service Drive. In her spare time, Amy enjoys spending time with her family, and relaxing with a good cup of coffee. She is also a proud Civic owner.

Noah Desaulniers
Service Advisor

Noah started working at Pacific Honda as an Appointment Coordinator in 2014. He has shown high mechanical aptitude, he is a quick learner as  well as always willing to take on a new challenge. These attributes helped in him being promoted to a Service Advisor position. He is happy to help our customers with all their needs and enjoys the fast paced and fun work environment that Honda has to offer. We look forward to him being a part  of our team for a long time to come.
Tommy Zhang
Service Advisor


Tommy came to Pacific Honda in 2014 from the aerospace industry. He enjoys working on his
vintage cars and the busy happy life of a service advisor.
Dan Pollard
Service Advisor


Dan has been working in the automotive industry for the last 8 years since finishing university in Plymouth. He began working in fleet logistics in  the UK for the VWG group then Jaguar Land Rover. Dan arrived in Canada in 2012 and has worked for Pacific Honda since then, He began as an appointment coordinator and quickly moved into the service advisor role in June 2013. Dan takes pride exceeding his customer expectations.
Jason Juson
Service Advisor


Kurt Hay

Service Advisor

Kurt started working as a lot attendant at his mother's car dealership in 1957. He retired from a major Canadian manufacture after working in the service shop, sales, service and finance departments. Kurt came to Pacific Honda in 2002 and has built a loyal following among our long term customers.

Lisa Gottloeber
Appointment Coordinator


Kent Zheng

Service Technician

 
Manuel Torres

Service Technician

  
Nick Gregory

Service Technician
Thanh Ngo
Service Technician

  
Denmark Munos

Service Technician

Eddie Chu
Service Technician


Federico Luna
Service Technician


Jeet Ghuman
Service Technician


Jerick Geronimo
Service Technician

Abel Hufanda
Service Technician

Alireza Asharioun
Service Technician

Allan Schroeder
Service Technician

Andrew Murray
Service Technician
Parts Department

Neil Greenwood
Parts Manager


Neil has been in the car business since 1984 and a part of Pacific Honda since 1991. Over the years Neil has built a strong customer base as well as wholesale clientele. He enjoys the constant growth and evolution of the car industry and the challenges put forth on a daily basis.

Sia Halavi
Parts Advisor


Sia has been in the automotive business since 2007 and with Pacific Honda starting in 2013. Sia enjoys the Parts Department's fast pace and challenges. Personal down time is walking his four legged best friend Cato.  

Steve Horvath
Parts Advisor


Steve has been in the automotive industry for 30 years with 12 years of exclusive Honda experience. He is a former touring musician and still performs at local venues.
Foster Louey
Parts Advisor

Foster has been in the automotive industry at North Shore area since 2005. He is also fluent in Cantonese, Mandarin and English.

Administration
Helen Zhang
Controller
Brenda Poturnak
Warranty Admin
Rita Wang
Account Receivable
Yovielyn Salonga
Account Payable

Yolanda Zhu
Administrative Assistant



Elaine Solis
Receptionist
Mahsa Ehtemam
Receptionist